Chalé na Montanha de Pedra

Positive: The bedding was very comfy and comfortable.

My family traveled almost 3 hours with 2 babies in the July heat to arrive at the lodge by 4pm which was the arranged check in time. When we arrived a few minutes early there were 3 vehicles in the driveway - two looked like work trucks. No communication from the host was provided at this point so by 4:05pm we had 2 crying babies and sweaty adults standing around waiting to go inside, I called Lisa but the call didn’t go through, then I called Cassie and explained our situation. She said let me call the cleaning service and I’ll call you back. We waited another 15 mins and finally asked the cleaning lady who was nice enough to say they asked the host to contact us about a later arrival due to a dryer being down and laundry not being ready. She was surprised when I told her no one reached out to let us know. We finally checked in the lodge at 5pm - an hour later. I called Cassie back and she apologized. I had to request some kind of refund so they offered to let us stay an hour later on Sunday (our check out date). The place was nice and mostly clean. A couple of the showers had hair on the walls and drain but overall a good experience.

We enjoyed celebrating birthdays in this beautiful cabin. Plenty of room and well stocked. Lisa was quick to respond to help us get the front door lock open when we arrived. The best part of this cabin, it’s on a paved road! We will defiantly stay again!

Great time at lodge with my family

Every year we choose to come to this cabin and ring in the new year. Yet again this didn’t disappoint. My family was excited and oh the fun we had.